Meet the Team
Passion + Experience
Total Prepare believes that the more people know about emergencies, the more prepared they’ll be.
RAY
Humble head honcho
Ray is the owner of Total Prepare. A font of knowledge on anything preparedness, Ray is always looking for ways to grow and nurture Total Prepare and its staff. With a mind that seems to go a mile a minute he’s always the go-to guy for unsolvable problems, and somehow, he always manages to solve them! That’s what makes him the heart of Total Prepare.
Ed
Collaborative corporate sales
With an unrivalled desire to learn, Ed is constantly looking for new knowledge to absorb – watching videos, asking great questions, and reading product pages, articles, and handbooks. Everything he learns, combined with his history in sales, make him an excellent resource for organizations looking to replenish supplies or get prepared. Anyone that speaks with Ed will be sure to appreciate his warm manner and solutions-based sales approach.
Zenia (Rhymes with Kenya)
Marvelous marketer
Irrepressibly positive Zenia is always ready with a smile, prepared to tackle any project that comes her way. The longest serving employee at Total Prepare, she has worked in every department from Warehouse to Sales to Service and more. Most recently, she has taken on Marketing and is tackling it with the enthusiasm she is known for.
Jordan
Wonderful warehouse warden
Wrangling a house full of young boys has taught Jordan the importance of being prepared. Whether it’s an emergency snack for a hangry toddler, or a shelter in place kit for larger scale disaster, Jordan is ready! He keeps the warehouse spick and span amongst the chaos of incoming and outgoing shipments and turns around orders with lightening efficiency. He never complains about being bombarded with requests for shipping quotes and gives his replies with a joke and an easy laugh.
Isabel
Captivating Client Service Rep
Isabel has a knack for building great relationships. Whether it’s creating personalized, thoughtful supply solutions, or going above and beyond to get every order just right, Izzy goes the extra mile to ensure her clients get only the best. Her extensive experience in the industry makes her a font of knowledge for both clients and the new members of our team. Based out of Vancouver, BC, she always brightens up our Victoria office when she stops by for a visit.
Shayla
Service Superstar
When we met Shayla, we were immediately struck by her calm, self-assured nature. We knew right away we had to make her a part of the team! She has confidence beyond her years and works diligently to ensure that customers get the answers they need. We hope anyone dropping by our showroom will appreciate her cheerful, can-do service as much as we do.
Vilmary
Brilliant Buyer
Stock is always coming and going, and Vilmary keeps track of it all without breaking a sweat. She’s always cool and collected, lending a hand wherever she’s needed—whether it’s packing kits or taking customer orders when we’re short-handed. Her sharp mind and mastery of Excel make her an invaluable asset to our team, and her smile lights up any room she walks into. Always eager to learn, Vilmary constantly seeks new ways to improve processes and keep things running smoothly.
