Update – 06/09/20
As the spread of COVID-19 (hopefully) begins to slow over the next few months I think it’s critically important we become more prepared for whatever the next disaster might be. With the massive increase in demand for emergency products, we have experienced an unprecedented spike in orders that has caused shipping delays on many orders. Please be aware that food orders from Legacy face delays up to 12 weeks from the time the order is placed. Wise is working with an 8 – 10 week timeline. Both have been shipping regularly and are working overtime hours to catch up but there is still a bit of a ways to go still. We have added a Ready to Ship food page under the Food Category for products that can be ordered and shipped in a day or two.
All other orders unless noted will be shipped within 2-4 business days. .
Orders are shipped on a first come, first serve basis and we appreciate your patience as we deal with this pandemic and the resulting effects on the supply chains.
If you have any questions, please email our customer service at [email protected] or call us at 778 265 5331. We will get back to you as quickly as possible, but please understand that our customer service is handling many emails, calls, and chats and doing their best to respond to every single request.
We apologize for the delay and thank you in advance for your business, patience and understanding as we all work through this together.