Ray is the co-owner of Total Prepare. A font of knowledge on anything preparedness, Ray is always looking for ways to grow and nurture Total Prepare and its staff. With a mind that seems to go a mile a minute he’s always the go-to guy for unsolvable problems, and somehow, he always manages to solve them! That’s what makes him the heart of Total Prepare.
Irrepressibly positive Zenia is always ready with a smile and more product knowledge than anyone usually needs. The acting office encyclopedia, she loves absorbing information on emergency preparedness and the best products for long term readiness. When she’s not dreaming of her very own bunker Zenia can usually be found scratching behind the ears of any canine customers, happy as a clam.
Cort is one of the most naturally likeable people in existence. His laugh can be heard across the store, usually after his own punchline, and always in chorus with his audience. The first point of contact, Cort’s grin and friendly demeanor is waiting for anyone who phones or visits Total Prepare.
If asked about his own preparedness Cort will point to his backpacking supplies. They double as a handy bug out bag, keeping him ready to move at the drop of a hat.
Wrangling five boys has taught Jordan the importance of being prepared. Whether it’s an emergency snack for a hangry toddler, or a shelter in place kit for larger scale disaster, Jordan is ready! He keeps the warehouse spick and span amongst the chaos of incoming and outgoing shipments and turns around orders with lightening efficiency. He never complains about being bombarded with requests for shipping quotes and gives his replies with a joke and an easy laugh.
Purchasing is one of the most difficult jobs at Total Prepare and requires incredible attention to detail and persistence. Simon takes all of this in stride and knocks it out of the park every time. Hunting down rogue purchase orders, keeping tabs on constantly changing inventory, and sourcing everything from stickers to triage tents – whatever the task, Simon takes it on with aplomb. If someone needs help from another department, Simon doesn’t hesitate to jump right in! Outside of his purchasing role, Simon can often be found helping customers directly. What a guy!