Ray is the owner of Total Prepare. A font of knowledge on anything preparedness, Ray is always looking for ways to grow and nurture Total Prepare and its staff. With a mind that seems to go a mile a minute he’s always the go-to guy for unsolvable problems, and somehow, he always manages to solve them! That’s what makes him the heart of Total Prepare.
Irrepressibly positive Zenia is always ready with a smile and a notebook, prepared to tackle any project that comes her way. She's the integrator who pulls departments together and organizes new software and processes in all areas of the business. More recently, she has taken on Human Resources and handles hiring, morale, and the like.
Cort is one of the most naturally likeable people in existence. His laugh can be heard across the store, usually after his own punchline, and always in chorus with his audience. In fact, he's so good at providing all our customers with an excellent experience, that we made him the Customer Experience Manager!
If asked about his own preparedness Cort will point to his backpacking supplies. They double as a handy bug out bag, keeping him ready to move at the drop of a hat.
Wrangling five boys has taught Jordan the importance of being prepared. Whether it’s an emergency snack for a hangry toddler, or a shelter in place kit for larger scale disaster, Jordan is ready! He keeps the warehouse spick and span amongst the chaos of incoming and outgoing shipments and turns around orders with lightening efficiency. He never complains about being bombarded with requests for shipping quotes and gives his replies with a joke and an easy laugh.
A modern-day renaissance woman, we have yet to find a task that Mackenzie can't handle. Whether it's creating incredible graphics, writing compelling copy, editing with an eye for detail, scheduling sales and content, or coming up with new, innovative ideas, Mackenzie does it all. If that weren't enough, she's also an excellent team member, communicating regularly with relevant, concise messages and the occasional poignant quip.
Purchasing is one of the most difficult jobs at Total Prepare and requires incredible attention to detail and persistence. Simon takes all of this in stride and knocks it out of the park every time. Hunting down rogue purchase orders, keeping tabs on constantly changing inventory, and sourcing everything from stickers to triage tents – whatever the task, Simon takes it on with aplomb. What a guy!
Izzy has a knack for building great relationships. Whether it's creating personalized, thoughtful supply solutions, or going above and beyond to get every order just right, Izzy goes the extra mile to ensure her clients get only the best. Her extensive experience in the industry makes her a font of knowledge for both clients and the new members of our team. Based out of Vancouver, BC, she always brightens up our Victoria office when she stops by for a visit.